Privacy Policy

Privacy Policy f61 — Your Information, Our Responsibility

F61 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information when you use our platform.

Updated: January 2026
256-bit SSL Encryption
Data Not Sold
Full Privacy Control
Legal Compliance

F61's Six Core Data Protection Principles

We do not merely comply with the law — we go one step further to ensure your data remains safe and in your control at all times.

High-Level Encryption

All personal data and financial transactions are protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

Secure Data Storage

Your information is stored on servers protected by multi-layered firewalls and intrusion detection systems operating 24 hours a day without interruption.

Self-Managed Privacy Controls

You have full control over your data. Request a review, correction, or deletion of your personal information at any time through our support team.

No Data Sales

F61 has never and will never sell, rent, or exchange members' personal information to any third party for marketing purposes without your consent.

Cookie Usage Transparency

We clearly explain each type of cookie we use and its purpose. You can manage your cookie preferences through your browser settings at any time.

Legal Compliance

The f61 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection regulations.

1 Introduction

Welcome to the f61 Privacy Policy page. We, as the operator of an online betting platform in f61.best, committed to protecting the privacy and security of every member's personal information when using our services.

This Privacy Policy is designed to inform you — as a current or prospective f61 member — about the types of personal information we collect, how it is used, with whom it may be shared, and the rights you hold regarding your personal data.

By using the f61 platform — whether via the website, mobile app, or any other digital channel we operate — you are deemed to have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform.

This Privacy Policy should be read together with the f61 Terms and Conditions and our Responsible Gaming Policy. In the event of any conflict, this Privacy Policy shall apply with respect to matters relating to personal data.

2 Information Collected

F61 collects your personal information through various means as you interact with our platform. This information is required to ensure we can provide a secure, compliant, and high-quality service.

2.1 Information You Provide Directly

  • Full name as stated on your identity card or passport
  • Date of birth and gender
  • Email address and mobile phone number
  • Current residential address
  • Bank account or digital wallet information for deposit and withdrawal purposes
  • Identity verification documents (KYC) such as a copy of your MyKad, passport, or utility bill
  • Selfie or photo document for additional verification if required

2.2 Information Collected Automatically

  • IP address and geolocation data (country and region)
  • Device type, operating system, and browser version used
  • Game history, betting, deposits and withdrawals
  • Login session time and duration
  • Click, navigation, and in-platform interaction data
  • Cookie information and similar tracking technologies
f61 only collects information that is strictly necessary for specified purposes. We do not collect sensitive information such as biometric data, medical records, or religious information unless required by law.

2.3 Data Types and Purpose of Collection

Data Category Example Information Primary Purpose
Identity Data Name, date of birth, MyKad Identity verification (KYC), fraud prevention
Contact Data Email, phone number Communications, 2FA verification, customer support
Financial Data Bank account, transaction history Payment processing, financial auditing
Technical Data IP, device, browser Security, fraud detection, analytics
Gaming Data Betting history, wins Responsible gaming, regulatory compliance

3 How We Use Your Information

The personal information we collect is used solely for legitimate purposes as communicated to you in this document. f61 does not use your data for any other purpose without first obtaining your consent.

3.1 Platform Operations

  • Registering and managing member accounts
  • Processing deposits, withdrawals, and other financial transactions
  • Providing gaming services, sports betting, and live casino
  • Managing the VIP programme, bonuses, and promotions
  • Providing effective customer support via live chat

3.2 Security and Compliance

  • Performing identity verification checks (KYC) as required by regulation
  • Preventing fraud, money laundering, and platform abuse
  • Ensuring compliance with legal and regulatory requirements
  • Detecting and investigating suspicious or unauthorised activity

3.3 Service Improvement

  • Analysing usage patterns to improve the user experience
  • Developing new features that are more relevant and useful
  • Conducting internal research and analytics that do not expose individual identities
  • Sending marketing communications regarding promotions and offers (with an opt-out option)
You may opt out of marketing emails from f61 at any time by contacting our support team. This will not affect important transactional communications related to your account.

4 Disclosure to Third Parties

F61 does not sell, rent, or trade members' personal information to any external party for third-party marketing purposes. However, there are limited circumstances in which we may need to share your information with certain parties:

4.1 Integrated Service Providers

We work with selected third-party service providers to support the operation of our platform. All partners are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.

  • Payment gateway providers for processing financial transactions
  • Cloud computing service providers for secure data hosting
  • Gaming software and live casino providers
  • Identity verification service providers for the KYC process
  • Analytics and performance monitoring platform (anonymised data)

4.2 Legal Requirements

F61 may be required to disclose your personal information to authorities when mandated by law, court order, or direction from a legitimate regulatory body. In such circumstances, we will notify you where permitted to do so.

f61 will not share your personal information across international borders unless adequate safeguards have been put in place to ensure a level of protection equivalent to local standards.

5 Cookie Usage

F61 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand usage patterns on our platform. Cookies are small data files stored on your device by your web browser.

5.1 Types of Cookies We Use

  • Essential Cookies — Required for core platform functions such as login sessions and security. Cannot be disabled.
  • Performance Cookies — Collects information on how you use the platform to help us improve our services.
  • Functional Cookies — Remembers your preferences and settings such as language and region to provide a more personalised experience.
  • Analytics Cookies — Used to analyse traffic and usage patterns in aggregate for platform improvement purposes.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the f61 platform.

6 Data Security

F61 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. We employ a layered security approach encompassing multiple technical mechanisms and operational procedures.

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • Passwords are stored using a one-way hashing algorithm that cannot be decrypted
  • Two-factor authentication (2FA) is available and recommended for all accounts
  • Continuous security monitoring and real-time anomaly detection systems
  • Regular security audits by independent cybersecurity experts
  • Strict internal access controls — only authorised personnel may access sensitive data
  • A tested incident response plan to ensure rapid response in the event of a data breach
While f61 takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to play your part in keeping your account secure by using a strong password and not sharing your login credentials.

7 Your Rights

As an f61 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We respect and facilitate the exercise of these rights.

Right of Access

Request a copy of the personal information we hold about you at any time.

Right to Rectification

Request the correction of inaccurate or outdated information in our records.

Right to Erasure

Request the deletion of your data under certain circumstances permitted by law.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Receive your data in a structured, machine-readable format where applicable.

Right to Restriction

Request a restriction on the processing of your data while a review or objection is being resolved.

To exercise any of the above rights, contact the f61 support team via live chat. We will process your request within the timeframe prescribed by applicable law.

8 Data Retention & Deletion

F61 retains your personal information only for as long as necessary to fulfil the purpose of collection or as required by applicable Malaysian law.

  • Active account data is retained for as long as your account remains active and for the minimum period required by regulation following account closure
  • Financial transaction records are retained for a minimum of seven (7) years in accordance with anti-money laundering legal requirements
  • Customer support communication data is retained for two (2) years for reference and dispute resolution purposes
  • Security logs and audit data are retained for one (1) year or as required by active investigations
  • Data that is no longer required is securely disposed of using deletion methods that comply with industry standards

9 Children's Privacy

The f61 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from any individual under the age of 18.

If we become aware that personal information has been collected from an individual under the age of 18, we will take immediate action to delete that information and close the associated account. If you suspect that a minor has registered an account on our platform, please notify our support team immediately.

f61 employs multiple age verification methods during the registration and KYC process to ensure our platform is accessible only to eligible adults.

10 Privacy Policy Updates

F61 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or relevant technological developments. Any material changes will be communicated to you via:

  • A prominent notice on the platform's home page or Privacy Policy page
  • Notification emails are sent to the email address registered to your account
  • In-platform notice during your next login session

Your continued use of the f61 platform after any amendments to this Privacy Policy take effect will be deemed as your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of our latest policy.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal data by f61, please contact us through the following channels:

  • Live chat available 24 hours a day, 7 days a week on the f61 platform
  • Email our privacy team at: [email protected]

We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For formal complaints requiring a formal investigation, please include "Privacy Complaint" in the subject line of your message so we can route it to the responsible team.

If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body in your jurisdiction.
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